Issue/Action Management Solutions
“View the easy-to-use automated steps to identify problem issues – Take Immediate Action to resolve the issue – Track and document issue resolution.”
Deliver faster problem resolution and prevent recurrence
Improve collaboration between team members
Eliminate unnecessary meetings
Hold your employees accountable – Prevent Major Disasters before they occur.
All tasks in one area for easy access
Add attachment and files for any task – Take action 24/7/365 anywhere in the world – Detailed management reports on each step in the process
Fix issues systematically
Maintain documentation of activities required to contain, isolate, and correct a noted issue or deficiency. Comply with standards, including the latest ISO 9001:2015 guidelines
Make improvement ideas feasible
Initiate and analyze any chance to change for the better. Use a systematic series of steps to capture suggestions and ideas about opportunities for improvement.
Analyze the reasons for problems
Analyze the root cause and solution to any type of issue or problem. Use built-in reports and graphs to ﬁnd the few problems causing the most pain.
Add attachments to user records
Include authorization forms and any other information relevant to employees by attaching to their user records.
Detailed reports on each issue
Issue List Report – Aging List Report – Pareto Report – Trend Report – Summary Report – Detail Report – Charts