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Product Workflow

Issue/Action Management Solutions

Innovative, Easy to Use Software for Managing Issues, Problems, and Tasks in Any Organization.

Product Workflow

“View the easy-to-use automated steps to identify problem issues – Take Immediate Action to resolve the issue – Track and document issue resolution.”

Deliver faster problem resolution and prevent recurrence

Improve collaboration between team members

Eliminate unnecessary meetings

Hold your employees accountable – Prevent Major Disasters before they occur.

All tasks in one area for easy access

Add attachment and files for any task – Take action 24/7/365 anywhere in the world – Detailed management reports on each step in the process

Fix issues systematically

Maintain documentation of activities required to contain, isolate, and correct a noted issue or deficiency. Comply with standards, including the latest ISO 9001:2015 guidelines

Make improvement ideas feasible

Initiate and analyze any chance to change for the better. Use a systematic series of steps to capture suggestions and ideas about opportunities for improvement.

Analyze the reasons for problems

Analyze the root cause and solution to any type of issue or problem. Use built-in reports and graphs to find the few problems causing the most pain.

Add attachments to user records

Include authorization forms and any other information relevant to employees by attaching to their user records.

Detailed reports on each issue

Issue List Report – Aging List Report – Pareto Report – Trend Report – Summary Report – Detail Report – Charts